Our UK orders are sent out using Royal Mail's first class recorded delivery service and customers can expect delivery within three to five working days.
Parcels will require a signature from a person at the delivery address. Please ensure you have the package delivered to an address where someone will be present to receive it in order to avoid any disappointment. If no-one is present, Royal Mail should leave a calling card and take the package to the nearest post office collection depot to your address. Royal Mail then hold the package for one week only, before returning it to us at The View from The Shard.
International orders are also sent using a recorded delivery service. Please allow up to three weeks for delivery. Any additional import duties must be covered by the customer.